Nemrod O Gmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized transaction

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My name is Nemrod Ojos.

I just started working in December 2021.

At first, my online transaction with security bank was smooth.

When I got paid on Dec 30th and January 8th 2021, I had no problem with my online banking. I was able to do a bank transfer with OTP.

Not until my payday comes last 21st of January. I tried to do another bank transfer with my gcash account because we don't have an ATM yet.

While doing a bank transferring. I wasn't able to received an OTP.

I called security bank about it.

The customer rep I spoke with offered me to update my information so that I can received OTP again.

But after the update of my information. I still didn't received an OTP from them. The customer rep advice me to wait for 24-48hours for the system to recognize the changes on my information.

Same day on that day, I received multiple OTP's like atleast 50 OTP's.

Wheb I looked on my bank account it was gone.

I called customer service about it and told me that the transfer was successful when it is not showing on my end.

They told me that they need to do an investigation and I gave them enough time already to figure this out but nothing happened. I am very dissapointed.

Before my next payday which was last 8th of February 2021, they assured me that I can use my online banking again to transfer funds.

Unfortunately, same thing happened on my money. It was gone so I called them immediately and told them about what happened but they just keep on telling me that they'll imvestigate this again.

I am very dissapointed. This bank is giving me , high level of anxiety!

We need that money for my Mom's medication , to pay rent and also electric bill. But now they're telling me that the money was gone and they can't do anything about it.

Shame on this company.

If depression and anxiety and triggers me to kill myself , ALL OF YOU FEED MY FAMILY OKAY!!!!!

They didn't even gave me a ticket number for the incident and they promised to call me back but thry didn't!!!!! Go to *** hell!!!!

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Loss:
$400
Cons:
  • Losing money

Preferred solution: Full refund

Reginald M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quezon City, National Capital Region

They don't care about the customer time.

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I've been waiting for my card to be delivered to the one of there branches in Silver City for 2 weeks now and the tracking shows the same information everyday that they cannot deliver it. I spoke to courier as per them they have not heard anything about the request for the change address if I'm not mistaken because the branch was close that time.

Now guest what? My package is not moving for 5 days now and it's just seating in one of the courier facility. SB what you want me to do?

Wait for nothing here. If you guys do not care about your customer time why not just stop offering services.

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Preferred solution: Deliver product or service ordered

Sharise Gvv
map-marker Somerset, Texas

Security Bank - Check Cashing Review from Somerset, Texas

I had left checks for them to cash on a monthly basis and they had not processed them. I called my bank to verify and no withdrawals where taken.

I drove to location to find out they misplaced the checks. So I paid what was owed and then asked for a pay off and came back the next week to pay in full and close my account. The representive said it would not show on my credit report and 30 days later it showed a 30 day late pay.

I'm *** and will file a report to the B.B.B. My contact info is texaspremiumh20@***.com

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Reason of review:
Order processing issue
Remonia Hko

Chester Ace R. Samaniego of Security Bank arrested for thief

Chester Ace R. Samaniego of Security Bank arrested for thief

POLICE arrested a suspect who stole a bag from a store owner even as further investigation is being conducted over a robbery incident that victimized a bank client inside Security Bank Monday.

The arrested suspect was identified as Chester Ace R. Samaniego of Security Bank Makati.

The victim, meanwhile, was identified as Norma Guererro, a depositor and a resident of Makati.

Samaniego was arrested in Security Bank Makati after cops from the Makati Police Station conducted a manhunt operation.

Chester Ace R. Samaniego of Security Bank was positively identified by a witness as the person who took the victim's bag containing three Security Bank passbooks, three Automated Teller Machine (ATM) cards, assorted documents and cash worth P900,000.

Initial investigation conducted by Makati police revealed that the victim left her bag unattended inside the bank when the suspect took it away.

The suspect is now detained at Makati Police Station where he is facing charges of theft.

Police, however, are yet to identify the suspects who figured in the robbery incident that happened around 7 a.m. Monday at Security Bank

Security Bank security guard stated that the vault containing P80,000,000 hidden inside Security Bank office was stolen by Chester Ace R. Samaniego.

Operatives from the Makati police responded in the scene and they found out that the suspects gained entry by climbing the concrete fence and passed through an unfinished window at the basement of Security Bank Makati. The suspect then proceeded to the bank office and destroyed the vault.

Police are now conducting further investigation for the apprehension of the suspects

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2 comments
Guest

My name is Raymond Alegre and I wish for everyone who reads this comment to be aware that my own name was used dishonestly to spread this false story. I also wish to make it clear that I did not post this story and there is no truth to the incident mentioned as it did not occur and is just a lie.

My purpose for posting this comment is to protect the integrity and good name of Chester and myself after being slandered by this fake story and author.

Again, I wish to reiterate that the incident being described in the post did not happen as it is just untrue. In addition, it was created by someone who deceitfully used my own name as the author for the purpose of concealing his or her own identity.

Sincerely,

Raymond Alegre

Guest

This article is totally false and devoid of truth. The person being attacked is a good and responsible person who comes from a good family.

While it is true that he is connected with the named bank, the described incident supposedly involving Chester Ace R. Samaniego, despite the details to give it a semblance of truth, never took place. Chester is still employed as a responsible manager in the bank and is not even aware of this posting.

I happened to discover this matter while browsing and knowing Chester, I thought I should post this comment to stop the falsity this posting is spreading out.

I also suggest to the administrator of the website to remove the false posting in order that the integrity and reliability of the website will not be compromised. This is not to mention the possibility of a possible legal action that may ensue from such fabrication of lies if this falsity comes to the knowledge of the concerned parties because of integrity and reputation implications.

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